Privacy Statement for www.scotlandonline.com

Scotland On Line has created this privacy statement in order to demonstrate our firm commitment to privacy. The following discloses our information gathering and dissemination practices for this web site: www.scotlandonline.com.

General
We use your IP address to help diagnose problems with our server, general report information and to administer our Web site.
Demographic and profile data is collected at our site. We use this data to tailor the visitor's experience at our site, showing them content that we think they might be interested in, and displaying the content according to their preferences.

This site contains links to other sites. www.scotlandonline.com is not responsible for the privacy practices or the content of such web sites.

Users may opt-out of receiving future mailings; see the choice/opt-out section below.

Cookies
Our site uses cookies to keep track of your shopping cart and to make sure you don't see the same ad repeatedly. We use cookies to deliver content specific to your interests, to save your password so you don't have to re-enter it each time you visit our site, and for other similar purposes.

Registration Forms/ Newsletters
Where a registration form is used it may require users to give us contact information (like name, address and email address) and demographic information (like post code, age, or income level). The customer's contact information is used to contact the visitor when necessary.

Order Forms
Our site uses an order form for customers to request information, products, and services. We collect visitor's contact information (like name, address and e-mail address), financial information (like account or credit card numbers), and demographic information (like post code, age, or income level). Contact information from the order form is used to send orders to our customers. Financial information that is collected is used to bill the user for products and services.

Survey Forms
Our online surveys ask visitors for contact information (like name, address and email address) and demographic information (like post code, age, or income level). The customer's contact information is used to contact the visitor when necessary. Demographic and profile data is also collected at our site. We use this data to tailor our visitor's experience at our site, showing them content that we think they might be interested in, and displaying the content according to their preferences.

Competitions
We run contests on our site in conjunction with promoters in which we ask visitors for contact information (like name, address and email address) and demographic information (like post code, age, or income level). The customer's contact information is used to contact the visitor when necessary. Information requested is shared with promoters on an aggregate basis where the visitor highlights their acceptance.

Public Forums
This site makes chat rooms, forums, message boards, and/or news groups available to its users. Please remember that any information that is disclosed in these areas becomes public information and you should exercise caution when deciding to disclose your personal information.

Choice/Opt-Out
Our site provides users the opportunity to opt-out of receiving communications from our partners at the point where we request information about the visitor.
This site gives users the following options for removing their information from our database to not receive future communications or to no longer receive our service.
1. You can reply to any email sent out by the site following the opt-out instructions.
2. You can send email to custserv@scotlandonline.com
3. You can send mail to the following postal address:

Customer Services, Scotland On Line, Gateway East, Technology Park Dundee DD2 1SW

4. You can call the following telephone number: 01382 429000

Correct/Update
This site gives users the following options for changing and modifying information previously provided.
1. You can send email to custserv@scotlandonline.com
2. You can send mail to the following postal address:

Customer Services, Scotland On Line, Gateway East, Technology Park Dundee DD2 1SW

3. You can call the following telephone number: 01382 429000

Contacting the Web Site
If you have any questions about this privacy statement, the practices of this site, or your dealings with this Web site, you may contact:

Customer Services
Scotland On Line
Gateway East
Technology Park
Dundee DD2 1SW